Commitment to Your Satisfaction

Our Comprehensive Refund Policy

At Allmark Gifts, we take immense pride in delivering exceptional quality and customer satisfaction.

We understand that, at times, you may need to return an item for various reasons.

We have crafted a customer-friendly, 30-day return policy to give you peace of mind and a hassle-free experience.

The 30-Day Return Window: Time to Make a Decision

From the day you receive your Allmark Gifts purchase, you have 30 days to decide if it fits you.

If you find that it's not what you were looking for or if there's an issue, you can initiate a return within these 30 days.

Return Eligibility: Ensuring the Quality of Your Return

For an item to be eligible for a return, it must be in the same condition as when you received it: unworn, unused, with original tags intact, and in its original packaging.

Additionally, you'll need to provide the receipt or proof of purchase to verify your transaction.

Initiating the Return Process: We're Here to Help

To begin the return process, simply contact us at allmarkgifts@gmail.com.

Our dedicated customer support team will guide you through the process and, if your return is accepted, provide you with a return shipping label and detailed instructions on how and where to send your package.

Please note that we will only accept items sent back to us after first requesting a return.

For any return-related questions or concerns, contact us at AllmarkGifts@gmail.com.

We're always here to help and make your experience as smooth as possible.

Delivery Timeline: Anticipate the Arrival of Your Treasured Piece

Please be aware that our delivery timeline generally takes around 10 days.

We appreciate your patience and understanding as we work diligently to create and deliver your custom jewelry masterpiece.

Sale Items: A Friendly Reminder

Kindly note that we do not offer refunds for items purchased on sale.

This policy ensures that we can continue to provide you with the most exquisite and high-quality custom jewelry at the best possible prices.

Addressing Damages and Issues: Our Promise to Make it Right

Upon receiving your order, please carefully inspect your item for any defects, damages, or discrepancies.

If you encounter any issues, please contact us immediately so we can assess the situation and take the necessary steps to rectify it.

Your satisfaction is our top priority.

Refund Approval and Processing: Keeping You Informed

Once we have received and inspected your returned item, we will notify you of the approval or rejection of your refund request.

If approved, the refund will be processed automatically to your original payment method.

Please be aware that it may take some time for your bank or credit card company to process and post the refund to your account.

We are committed to providing you an outstanding shopping experience and the finest custom jewelry at Allmark Gifts.

Our comprehensive refund policy is just another way we strive to ensure your satisfaction and confidence in our brand.